Our team covers the local area and can handle a range of urgent issues. Call us now or book online for fast, reliable service.
Our services include:
No heating or hot water, especially during cold months
Suspected gas leaks (after calling 0800 111 999)
Boiler breakdowns with error codes, lockouts, or strange noises
Faulty gas fires that won’t ignite or burn incorrectly
Leaking or unsafe gas pipework needing emergency capping
Emergency repair of boilers and heating systems
Emergency plumbing including urgent shower repairs
LPG boiler and heating system issues
A reputable emergency engineer will carry a van-stock of common parts to maximize the chance of a same-day fix.
Our business is recognized for its excellent customer service from the first call to job completion. We’re local, experienced, and transparent. Here’s why customers trust us:
Gas Safe registered with expertise on popular Salisbury boiler brands (Worcester Bosch and Vaillant)
Clear, upfront pricing always ask for a clear, itemized quote that includes call-out fees, labor, parts, and VAT to avoid hidden fees
Respectful work: shoe covers, tidy-up, plain English explanations.
Reliable communication: confirmed time windows, engineer calls/texts en route
Honest advice: if repair isn’t cost-effective, we’ll recommend the best solution
We encourage you to check for reviews on platforms like Checkatrade and Trustpilot, specifically mentioning Salisbury engineers, to see feedback from local customers.
Our business is recognized for its excellent customer service from the first call to job completion. We’re local, experienced, and transparent. Here’s why customers trust us:
Contact us Monday–Saturday, 8am–5pm, by phone or online.
Safety check on the phone: We ask about gas smells or carbon monoxide symptoms. If urgent, we direct you to 0800 111 999 immediately.
On-site diagnosis: Engineer arrives, shows Gas Safe ID, inspects your boiler or appliance, and explains the issue clearly.
Repair: Most repairs done first visit with parts from our van. If specialist parts needed, we give honest timelines and provide temporary heating if possible.
Aftercare: We test systems, provide paperwork, and advise on annual servicing to prevent future emergencies.
Gas safety is at the heart of everything we do. Our team of Gas Safe registered engineers is dedicated to keeping your home safe and your heating running efficiently. When you face a plumbing or heating emergency, you can rely on our prompt emergency callout service to resolve urgent issues whether it’s a sudden boiler breakdown, a suspected gas leak, or a loss of heating and hot water.
We know that emergencies can happen at any time, which is why our expert engineers are always ready to respond quickly and professionally. Our comprehensive servicing covers everything from gas boilers and air source heat pumps to central heating systems, ensuring your equipment is maintained to the highest standards. Regular routine maintenance and annual boiler servicing not only keep your system running smoothly but also help lower your energy bills and prevent unexpected breakdowns.
With Gem, you get more than just emergency repairs you gain complete peace of mind knowing your plumbing and heating are in safe hands. Our commitment to gas safety, efficient heating, and customer care means you can trust us to protect your home and family, now and in the future.
Boiler breakdowns causing no heating or hot water
Pilot light or ignition failures on boilers and gas fires
Leaking or corroded gas pipework needing urgent capping
Carbon monoxide alarm activations or unsafe appliances
Emergency repair of boilers and heating systems
Emergency plumbing including urgent shower repairs and heating repairs
Beyond emergencies, our business offers a wide range of plumbing heating and heating services for domestic customers, including expertise in oil and LPG systems. Our professional services are delivered by certified engineers to ensure safety, efficiency, and comfort.
We also install and maintain:
The Heat Saviour system can be retrofitted to existing heat pump systems to improve efficiency and reliability.
Renewable energy solutions, including air source heat pumps, are designed to future proof homes and make them more energy-efficient and eco-friendly.
Ask about grants and finance options to make upgrades affordable.
For larger jobs or boiler replacements, we offer flexible finance including 0% interest-free credit and manageable monthly payments.
We’re your friendly, local emergency gas engineers and plumbers, here to keep your home warm, safe, and comfortable. Contact us Monday to Saturday, and we’ll be there fast